OneSupport is looking for motivated individuals to join our team in support of Google Fiber Television and Internet services. This is an entry level technical support position on a growing engagement with room for upward advancement.
Previous experience in customer service, hospitality, or technology fields.
Strong written and verbal communication skills.
A genuine drive to go above and beyond to help customers.
Regular attendance and punctuality.
Troubleshoot Fiber television and internet services.
Provide details in regards to the sales and sign up process.
Help customers with billing and account management.
Escalate issues as needed to other departments.
Pay Rate: $12-15 hourly, with chances for rapid advancement.
Additional Bonus Opportunities available for positive customer interactions.
Advancement opportunities as all other internal positions are exclusively promoted from within.
Health, Dental, Vision, and Paid Time Off available at 90 days.
Monthly Food Stipend.
Monthly Discount on Google Fiber services.
Access to significant discount programs for many popular retailers and service providers.
Unique monthly incentive programs.
This is an in office position located in our Austin office and reliable transportation is required.