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favorite this post Google Fiber - Customer Service Reps (Austin & San Marcos, Texas) hide this posting unhide

compensation: $12+/hr; PTO; Benefits; Growth; Plenty more!
employment type: full-time

teleNetwork is looking for motivated individuals to join our team in support of Google Fiber Television and Internet services. This is an entry level technical support position on a growing engagement with room for upward advancement.


Requirements:
  • Previous experience in customer service, hospitality, or technology fields.
  • Strong written and verbal communication skills.
  • A genuine drive to go above and beyond to help customers.
  • Regular attendance and punctuality.

Duties:
  • Troubleshoot Fiber television and internet services.
  • Provide details in regards to the sales and sign up process.
  • Help customers with billing and account management.
  • Escalate issues as needed to other departments.

Compensation:
  • Pay Rate: $12-15 hourly, with chances for rapid advancement.
  • Additional Bonus Opportunities available for positive customer interactions.
  • Advancement opportunities as all other internal positions are exclusively promoted from within.
  • Health, Dental, Vision, and Paid Time Off available at 90 days.
  • Matching 401k.
  • Monthly Food Stipend.
  • Monthly Discount on Google Fiber services.
  • Access to significant discount programs for many popular retailers and service providers.
  • Unique monthly incentive programs.

Location:

This is an in office position and reliable transportation is required.

Click Here to Apply Online Today!

Please Note: Once your application is received we will email you with instructions & a link to an assessment test that must be completed prior to consideration!


teleNetwork is an Equal Opportunity Employer. Veterans are welcome and encouraged to apply!

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers
  • OK to highlight this job opening for persons with disabilities

post id: 6745083415

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